- What information is included in the prints?
- What image formats do you accept?
- Can you ship internationally?
- Can I get a bigger or smaller print size?
- What If I made a mistake or typo?
- What ink and paper do you use for the Signature Art Print?
- Can I change the shipping address after i’ve placed my order?
- Is rush delivery available?
- Do you offer gift cards?
- How do I frame the print on my own?
- Can I modify the photo filters you use?
- Do you have modifications for Adoption?
- Can I change the fonts or colors used?
- How do I find my shipping and tracking information?
- What do I do if my child doesn't have a middle name?
- Can I cancel my order?
- Is there a way to check what I’ve ordered?
- How can I leave a review?
- I'm concerned I won't be able to read the text over my photo
- What does the motto mean?
- Why does my order still say "processing"?
- I can't select a PM in the time dropdown
- What happens if my order is damaged in transit?
- In the vintage style, my photo looks desaturated or faded
- Birth Stat Print: What does the lucky number mean?
- Who do I contact if my order is incorrect?
- Will my photo print ok?
- Do you partner with influencers?
- Why does my photo have to be black & white when I choose a colored filter?
- Can I get my order gift wrapped?
We aim to bring your photos to life and tell their story, beautifully. If for any reason you are disappointed with your experience, we're here to make it right.
If you have additional questions or concerns, please send us a note or call us during our business hours. We’re always happy to help.
We love email. Include a detailed note and we will reply as soon as we can.
We love hearing for you. If you call us outside of our business hours, feel free to leave us a detailed message.
619.492.3463 (M-F / 9am-5pm)