What should I do if I’m having trouble checking out?
Category: Creating your project
If you are unable to complete your order, try the following troubleshooting steps:
- Make sure all required personalization and checkout fields have been completed.
- Refresh the page by selecting the reload button in your browser or pressing Enter or Return in the address bar.
- Try completing your order in a different browser. We recommend using Chrome or Safari.
If you are still having trouble checking out, contact us through live chat or email support@stillnovel.com. We will be happy to help you complete your order.