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Steps to resolve:

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  2. Try a different browser (Chrome and Safari are regularly texted by our support team)
  3. Refresh your browser. This can be done by clicking into the website address and typing "enter" or "return" to trigger the page to reload. Or by pressing the reload button next to the web address in your browser window "↺"
  4. Still having trouble? Contact us via live chat or via email at support@stillnovel.com